How to identify & respond to Smishing Messages
Smishing can be difficult to spot, particularly if it’s someone who would normally contact user by text.
- Message Alerts from Unusual Numbers
Legitimate text messages from bank are often sent from a 6-digit short code (for example: QP-SBIPSP ). If user receive a text message from an unidentified 11-digit number, the chances are high that it’s a scam.
So, even if they identify themselves as from bank, insurance agent, etc., one should verify the code from which the message was sent.
- Warning messages of deactivating the services:
These messages are usually crafted to attack emotions by warning the contacts that their account has been deactivated or locked. If user call the number, respond to the text message, or supply account information.
should be suspicious towards urgent security alerts and user-must-act-now messages as warning signs of a hacking attempt through SMS.
- They insist to transfer money right away.
Scammers pressure people into transferring money because it’s like sending cash once it’s gone, user can’t trace it or get it back. Imposters encourage using money transfer services so they can get user money before victim realize, they have been scammed.
Many legitimate messages from bank will be marked “urgent” particularly those related to suspected fraud, but any message with a deadline should be treated with extreme suspicion.