Case Study
How Awareness Prevented a Scam
Scenario: Ravi, an executive in a office, received a call from an unknown number claiming to be a college friend. The caller said they needed help completing an urgent transaction and requested Ravi to merge a call with a bank representative.
Ravi’s Response:
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Instead of complying immediately, Ravi asked verification questions about their college days.
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The caller hesitated and changed the topic, raising suspicion.
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Ravi refused to merge the call and contacted the supposed mutual friend directly, who denied knowing the caller.
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He immediately reported the suspicious call to 1930 and informed his bank.
Outcome: Ravi’s alertness saved him from falling victim to fraud, reinforcing the importance of cybersecurity awareness.
Cybercriminals are becoming increasingly sophisticated, but with vigilance and awareness, individuals can protect themselves from scams like the Call Merge Scam. By following best practices, staying informed, and educating others, we can create a safer digital ecosystem. Always remember: Think before you share, and never disclose your OTP!