• It is important to know the measures to safeguard against trolling , as it can be cruel and harmful leading to serious issues like depression, self-harm or attempt to suicide.
• Keep yourself calm and ban/ block the troller, never feed on their bait by reacting to their trolls.
• Think carefully and thoughtfully before responding and put them off with humour or very kind response with specific relevant facts. Always reinforce about no troll policy and friendly group.
• Immediately complain against the troll to the social media help centre
• Identify and block the troller, few points/traits to identity the online troller are - spelling & grammar mistakes, they exaggerate, they make it personal and act entitled.
• Share your videos privately and restrict your privacy settings to friends only

What action can we take up in case we find affected by the offence?

• a)Register a complaint at your nearest cyber crime police station
• b) You also have the option to register an online complaint on cybercrime.gov.in

Important Tips:

• Always save the screen shots of the online incidents as proof to support your claim or complaint with relevant evidence. Also make a note of the person’s mobile number and other details of the suspect or culprit.
• Refer to the information given on the site cybercrime.gov.in related to various cyber crimes and related evidences to be submitted for the same.
• The following are the list of the documents to be kept ready for filing an online or offline complaint
• In Social Media related Complaints
• copy/screenshot of alleged contents, pictures, comments, messages, profile
• screenshot copy of URL of alleged contents
• contents should be in both hard & soft forms
• soft copy should be given in CD-R only
• copy/screen shot of complaint given by you to social media help centre